From: Jeffrey Stewart
Model #: Pn43d450a2dxza

Hi! Samsung 43 inch plasma clicked 3 times Sunday night and the picture went out never to return. I unplugged the tv a coupe times. It clicked a few more times and never turned on.

Tv is about 3 years old. Thanks for your help!!!

Jeff in New Hope, mn

Tv-less in New Hope that is!

Date: 03/21/2013


IHTS Reply:

Jeffrey,  usually this is due to a defective board in the TV.  We will replace the XSUS board and upgrade the firmware in the TV to prevent it from happening again.  If you drop it off at our shop this repair usually runs less than $200 and if we come to your home its an additional $50 trip charge.

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