I WENT TO TURN TV ON AND THERE IS NO RED LIGHT. I CHECKED POWER AT CORD GOING INTO THE TV. 120 VOLT IS THERE. IS THERE A FUSE OR RESET BUTTON INTERNAL SOMEWHERE? SUGGESTIONS PLEASE.

Date: 12/08/2011

IHTS Reply:

Tom, there is a fuse but the reason it opens is problems in the power supply or main board. The SS board can also cause the fuse to open. I do not recommend that you put a new fuse in. If you bring it to us we can tell you what caused the fuse to blow.

This is an edge-lit LED/LCD TV. I think they call it a razor led or something like that. Anyway, a month ago it fell face down, not hard as I caught it midflight but an object in front of the tv was able to put enough pressure on the screen to break what I think is the LCD board. Outside of tv and screen is fine, looks brand new until you turn it on, then you can see a crack in the image. My question is this. If it is an edge-lit LED, could that mean the LCD part is fine or visa versa? I know little about tvs, so I appologize for any stupid questions. If I needed to replace the screen/board all together, I am aware of the price on replacing LED screens(buy a new one I’ve been told), is it possible to replace it with just a regular LCD screen? The TV is only 7 months old, not a scratch on it and looks brand new! Just want to explore any and all options before I send it to the landfill. Thank you for any help you can give.

Date: 12/13/2011

IHTS Reply:

Nicholas, its not a stupid question because we get it a lot. The two layers at the front of the screen are there to protect it so you did actually crack the LCD screen and it would cost close to the price of a new TV to get it fixed. LED technology simply refers to the type of backlighting in the TV. Standard LCD TV’s use compact fluorescent lamps to light the screen and LED TV’s obviously use LED’s. Other than that, the panel itself is LCD technology on both. I hope this helps to explain it for you. You should donate the TV to someone who can recycle the internal parts rather than throw it in the dumpster.

I turn my TV on and there is a mild dark shadow in the middle of the screen from top to bottom of screen, the colors are all dark, after about 10 to 15 minutes the picture returns to normal with very good picture quality. I have the Smart picture set to Natural but the condition will happen on all Smart picture modes. The picture remains normal until I shut it off, but the problem repeats until 10 to 15 minutes of viewing.

Date: 01/28/2012

Reply From IHTS

Lloyd, the dark area in the middle of the screen is most likely caused by a microscopic crack in the lcd panel (usually located on tab behind the frame of the screen).  Unfortunately this cannot be repaired without replacing the panel which will cost around $1300 for the part.  There are people online that may tell you the crack can be repaired but these are temporary fixes and in my experience the problem always reoccurs usually within a month.  The fact that the picture returns to normal after 10-15 min is consistent with a cracked panel as the panel expands from the heat and reconnects itself.  My recommendation is to start looking for a good price on a new TV.

Hi,
My Mits. DLP was purchased in 2007. Last year I purchased a replacement lamp from your place and the TV ran awesome! But… now white spots are appearing on the screen. There are 7 so far and I’m guessing it will only get worse as I doubt it’s a lamp issue. So I’m wondering if this something I should have you repair or just buy a new LCD.

Date: 10/13/2011

Response:

Unfortunately Dave, the DLP chip is not available as a replacement part so you would need to replace the light engine assembly which costs $450 + labor. I will let you determine if its worth it. There is no history to this model that would indicate a repeat failure in the future if you were to replace the engine, so basically, the question you should ask yourself is a new 65″ DLP worth $650?

TV had occasional problems turning on. I replaced lamp and it worked for a while. Then it began having the same issues turning on, not it won’t turn on at all. This lamp is new so I assume it’s something else. It’s old enough I am wondering if it’s worth fixing.

Date: 11/08/2011

Response:

Mike, It could be the lamp timer is keeping it from turning on. It could also be a defective lamp (especially if it is a cheap online lamp). I would need to listen to it to know more. Bring it in for a diagnostic or have us out to look at it. Its definitely worth getting looked at.

I have a 2006 Panasonic 50” Plasma Viera (Case Number xxxxxxxx). When the screen displays white, there is a curved yellow band (about 1 inch in width) that appears in the upper left hand of the screen. This band only appears on white screens, and will appear in any input. Any potential causes for this type of issue and/or solutions? Thanks

Date: 11/13/2011

Response:

Kevin, the fact that its curved tells me its probably foreign substance on the backside of the protective glass or the face of the panel. We would have to pull the panel out to look at it then determine if it could be removed (most likely) or if it is permanent (unlikely). The diagnostic is $50 if you brought it to us.

1. Cracked panel = buy a new TV.
2. Single thin line in the picture = buy a new TV.
3. The brand is Dynex, Insignia, Haier, Coby, or other strange brand that doesn’t support its product after the sale = buy a new TV

The rest of the defects in TV’s are fixable with the right parts and more often than not, $100′s of dollars cheaper.

The next question you may ask is “what will keep this from happening again?” or “does this mean more parts will go out on my TV?”  My answer is always “no”.  We rarely see a TV twice because we get to the cause of the failure and we don’t just mask the symptom.  We also guarantee our labor and the parts we install.

The screen lights up and the audio is fine, but the picture is nothing but a flickering and somewhat blurry gray screen. What’s wrong? Is this worth repairing or should I buy a new TV?

Date: 06/22/2011

I have a samsung 54 in 1080 hd tv and it is showing a double vision on everything from the picture to the volume display and i want to know how much it would be to have it fixed? i am looking for an aprox total estimate on this. it is a big screen so i cant really transport it anywhere cuz i dont have a truck. it would have to be an in home repair. i was told by another tv repair man that it is most likely a chip that needs to be replaced. it is a projection screen. i just dont wanna spen a lot to fix this thing so if the price is right i will have it done other wise just toss it. thank you for your time.

Date: 06/19/2011

As many may or may not be aware, Samsung and probably some other manufacturors are having a huge problem with leaking capacitors on the power supply circuit board prevents the TV from tuning on. I believe the problem is specific to two 10V capacitors that start to leak after about 3 years. Some may or may not also be aware that Samsung is offering to repair this problem for free. My question is what is causing these capacitors to leak? Did Samsung purchase a bad batch of capacitors or did Samsung use the wrong capacitors on the board? I have heard that Samsung purchased cheap capacitors but there are several other capacitors on this board that are from the same manufacturor. I have also heard that Samsung chose to use 10V capacitors even though they are on a 12V circuit.

My most important question is what is going to be done when repairing my TV? Does the repair involve replacing the capacitors with the same capacitors or are different capacitors going to be installed? One would need to know what caused the problem in order to repair the TV correctly. If the capacitor manufacuror is at fault, then all of the capacitors from that manufacuror should be replaced. However, if Samsung is at fault for using the wrong voltage capacitors, then the capacitors would have to be replaced with ones of a higher voltage.

Date: 06/15/2011